Who is counselling for?

If you are in crisis
If you want to gain personal insight
If you want to understand your methods of relating
To help you understand difficulties you are experiencing from a wider perspective

What happens in a counselling session?

  • The counsellor will listen to you.
  • The counsellor will not judge you, will try to help you understand yourself and explore your patterns of thinking.
  • Explore how you relate to others.

How long will it take?

  • Each session will tend to last for 1 hour and we generally recommend 1 session per week. However, this can be negotiable and discussed in advance or at your first session.

Do you have wheelchair access?

  • Yes, at the Guildford premises.

How much will it cost?

  • Individuals £70.00 - Couples £90.00 per hour.

Is there a cancellation fee?

Usually a charge equivalent to 100% of the cost per session will be made if less than 24 hours notice is given but this is dependent upon circumstances.

Is therapy confidential?

  • “Respecting client confidentiality is a fundamental requirement for keeping trust… Disclosure may be authorised by client consent or the law. Any disclosures should be undertaken in ways that protect the client’s trust.” BACP Ethical Framework
  • A fuller copy of the aforementioned can be found in the complete Ethical Framework for Good Practice in Counselling and Psychotherapy (www.BACP.co.uk)

What is BACP?

  • BACP is the British Association for Counselling and Psychotherapy.

What is UKRC?

  • UKRC is the United Kingdom Register of Counsellors.

What does 'person centered' mean?

  • "The person is the centre of the helping process in the sense that helping is seen as activating the self-healing process located in the client themselves (...). It is a respectful, non-threatening method letting the client direct the process themselves through the wisdom of their self-healing tendencies..." (from First Steps to Counselling, Pete Saunders, 1996)

What is 'humanistic counselling'?

  • "Humanistic theories of personality maintain that humans are motivated by the uniquely human need to expand their frontiers and to realise as much of their potential as possible." (from First Steps to Counselling, Pete Saunders, 1996)

Is there a complaints procedure?

  • As a member of the BACP I work and am bound by their ethical framework and their complaints procedure. These are both available on the BACP website and I can also provide copies if required.

How will you be monitored?  

  • For your safety and protection I am a registered member of the British Association of Counselling and must have regular supervision with a suitably qualified and experienced Supervisor. The exact details of this and what it means to you as a client can be explained at your first appointment.


  • West Surrey Counselling is not an organisational member of the BACP but does adhere to the Ethical Framework for Good Practice in Counselling and Psychotherapy, copies of which can be made available upon request or at your first appointment.